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Mental Health & Psychological Awareness

  • Understanding mental health, trauma and emotional wellbeing.
  • Mental Health Awareness and Mental Health First Aid
  • Depression, Anxiety and Common Mental Health Conditions
  • Trauma-Informed Care and Practice
  • Psychological First Aid and Emotional Support
  • Suicide Prevention and Self-Harm Awareness
  • PTSD and the Effects of Trauma
  • De-escalation and Crisis Response
  • Neurodiversity, Autism and ADHD Awareness

Substance Misuse & Recovery Support

  • Supporting individuals affected by addiction and substance misuse.
  • Drug and Alcohol Awareness
  • Substance Misuse and Addiction Awareness
  • Understanding Dependency and Withdrawal
  • Harm Reduction Awareness
  • Relapse Prevention Awareness
  • Motivational Interviewing and Supportive Communication
  • Overdose Recognition and Emergency Response
  • Working with Specialist Recovery Services

Safeguarding & Resident Welfare

  • Protecting residents and promoting safe, respectful environments.
  • Safeguarding Adults
  • Safeguarding Children and Young People, where relevant
  • Recognising Abuse, Neglect and Exploitation
  • Domestic Abuse Awareness
  • Modern Slavery and Human Trafficking Awareness
  • Professional Boundaries and Confidentiality
  • Equality, Diversity and Inclusion
  • Mental Capacity Act and Consent Awareness

Housing & Independent Living Support

  • Helping residents develop the skills needed for greater independence.
  • Person-Centred Support Planning
  • Risk Assessment and Risk Management
  • Housing and Homelessness Awareness
  • Welfare Benefits and Universal Credit Awareness
  • Financial Wellbeing and Budgeting Support
  • Independent Living and Tenancy Sustainment
  • Effective Communication and Record Keeping
  • Working with External Agencies and Referral Partners

Health, Safety & Professional Practice

  • Maintaining safe accommodation and professional standards.
  • Emergency First Aid
  • Fire Safety and Emergency Procedures
  • Health and Safety Awareness
  • Infection Prevention and Control
  • Food Hygiene Awareness
  • Medication Awareness, where relevant
  • GDPR and Data Protection
  • Incident Reporting and Professional Documentation

Youth, Care Leavers & Vulnerable Adults Support

  • Understanding Adverse Childhood Experiences (ACEs)
  • Transitioning from Care to Independent Living
  • Supporting Refugees and Asylum Seekers
  • Cultural Awareness and Trauma-Sensitive Support
  • Recognising and Preventing Criminal Exploitation
  • County Lines and Gang Exploitation Awareness
  • Building Positive Relationships and Social Inclusion
  • Education, Employment and Training Support
  • Confidence Building and Personal Development